General

Vigiler applies a different platform fee utilisation and distribution mechanism based on fee payer account level: Premium accounts: Where the transaction generating the platform fee involves one or more clients [...]

Minimum payout amounts: the Vigiler platform reserves the right to apply a minimum payout amount per assets and chains. The Vigiler reserves the right to set a minimum payment amount. [...]

The amount of the withdrawal fees depends on the types of cryptocurrencies and selected chain, but not the amount. You can always find the actual withdrawal fees on the following [...]

Contact the [email protected] email address for reaching out to the colleagues of the platform.

In Vigiler Wallet, it is possible to maintain a fee credit (compensation balance). This balance is only available to customers who have migrated their balance when the platform founded or [...]

You can reach us via email between 08:00-21:00 CET. Occasionally, we process the requests outside the opening hours as well, but we can not guarantee this. Some issues require further [...]

Security Reminder: check the URL you are visiting and enable 2FA. Do not disclose your password or make transactions with anyone claiming to be Vigiler employees. Vigiler staff will never [...]

Login to your Vigiler account and select the "Deposit" from the Service Menu (left side). After you select the coin/token, you can get the deposit address. If you want to [...]

This is the Vigiler platform